Mission and Guidelines

Mission

Our compassionate and experienced Clark County orthodontist office is devoted to providing professional, state-of-the-art care in a warm, family environment. We look forward to creating new friendships as we transform your smile! You're going to love it.

Office Hours

We're open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday | 7:30 a.m.  5:00 p.m.

Remember, we're just a phone call away at 360-667-4111.

If it's after-hours or we're answering many calls at once during a business day, and for some reason we don't catch you, please leave a message. We'll call you back soon as possible. Our website is also a good resource for any questions you have.

Appointments

We understand your time is valuable, so we've designed a scheduling system to hopefully accommodate the busy schedule of all our patients.

We schedule initial exams to obtain records or place braces during morning hours. These appointments can last 40 minutes to 1 hour and 40 minutes. After braces or other appliances are placed, you'll be seen every 6 to 12 weeks for check-ups and adjustments. We can schedule these appointments before or after work or school.

All types of appointments are confirmed by phone, e-mail and/or text 4 days prior to the scheduled appointment. (But be sure to rely on your appointment slip just in case.) We request 24-hour notice if you need to cancel your appointment. We're aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits for your orthodontic treatment with Invisalign and Braces. We'll confirm benefits and work with insurance companies on payment. We can also assist you with your flexible spending accounts and are glad to provide your required payment receipts.